← Venue Stories & How It Works

Push Notifications + Ticketing

Promote the show. Sell the ticket. Keep the guest.

Help guests act on a show announcement while it is fresh in their minds. Send them straight to the tickets, see who bought, and keep in touch through your venue app afterward.

Venue push notification controls
Venue push notification controls

Actual product screen. This walkthrough explains the process; it is not a measured customer result.

How it works · example scenario

Imagine you are promoting an upcoming Montgomery Gentry event.

You already have guests using your venue app. The opportunity is to turn that audience into ticket buyers with a clear path to the event inside your venue’s app.

With myREWRD, the venue can select that eligible future ticketed event as the destination of a push notification. When a guest taps it, the app can open Tickets focused on the Montgomery Gentry event—putting the purchase opportunity directly behind the message that created the interest.

One push. One event. One direct path from attention to purchase.

From show announcement to ticket sale

Every step keeps the venue closer to the guest.

01

Put the right show in front of the right audience

Choose an eligible future ticketed event as the destination of an immediate or scheduled push. The promotion is about one show—not a generic app message.

02

Take guests straight to the tickets

One tap takes the guest to Tickets focused on that event. The path from interest to purchase is shorter because the guest lands where the action is.

03

Keep the ticket sale with your venue

Guests buy through myREWRD, and your team can find the event, purchase, and guest details together.

04

Use the outcome to make the next message smarter

Ticket sales and buyer records show who purchased. That gives the venue the information to stop marketing every guest the same way and deliberately shape the next campaign.

The marketing advantage

A ticket sale changes what that guest should hear next.

myREWRD gives the venue real-time ticket sales visibility and buyer information through its ticketing system. Instead of treating the entire app audience as one list, your team can use what guests bought to plan the next message.

Still a prospect

They have not purchased yet.

Review sales before deciding on the next reminder. Choose from the audience options available in the venue’s notification tool; automatic buyer exclusion is not implied.

Now a customer

They already bought the ticket.

Stop selling them the ticket they already own. Use that relationship for relevant event information, another upcoming show, or an appropriate venue upsell opportunity.

The venue controls these campaigns. myREWRD provides the event destination, ticket records, and audience information that make the strategy possible; it does not imply that behavioral follow-ups are automatically sent without venue action.

Keep the ticket revenue, too

Keep 100% of the ticket's face value—and the customer relationship.

Under myREWRD's buyer-funded ticketing model, the venue keeps 100% of the ticket face value while the buyer-facing service fee is separate. Your team can also find the promotion, purchase, and ticket details together and use them to plan future guest messages.

Third-party handoffPromote → send away → lose continuity
Your venue with myREWRDPromote → open tickets → sell → learn → invite back

Third-party ticketing platforms can be useful tools. The strategic difference is ownership of the journey: myREWRD is designed to keep the venue closer to the guest from the first message through the next opportunity.

Your audience should build your venue

What could you do if every event promotion stayed connected to the guest?

See how myREWRD brings the app, events, ticketing, communication, and guest relationship together.

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